We want you to be delighted with your order but if you're unhappy please get in touch within 7 days of receipt of your order to let us know.
Defective Goods
Please contact us with 7 days of receipt if your products arrive damaged or not as specified on our website. We will arrange a refund or replacement (subject to verification that the products are defective)
What To Do
Send us a message via our contact form with the following information:
(We may ask you to send us a picture of damaged/defective goods)
We will then reach out and let you know what happens next.
We are a small independent business and will try to respond to your request within 24 hours during the working week. Sometimes it takes a bit longer so please bear with us.